Feedback is a gift

Feedback (or complaints) are a gift.

If positive you can feel valued.

Fear of feedback raises a defensive wall which creates a barrier. Avoid raising barriers in yourself or others.

Learn to breathe, listen and say Thank-you, whether the feedback is positive or negative.

Feedback given authentically is very powerful and is one of many data points to listen to.

Give positive feedback to create open mindset.

If you are frustrated that your boss isn’t in the habit of giving positive feedback, give some to get some. Make it authentic.

Change the measures to change your outcome. Simple.